Return Policy

Thank you for shopping at SmartFixOnline! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

          1. Returns:

We accept returns within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. 

          2. Refunds:

Once we receive your return, our team will inspect the item and process your refund. Refunds will be issued to the original payment method within 5 business days. 

          3. How to Start a Return:

To begin a return, please contact our customer service team. Provide your order number, a brief explanation for the reason of the return, and any relevant photos if applicable. 

          4. Return Shipping

Customers are responsible for return shipping cost, except in cases of defective or damage items.

          4. Non-Returnable Items:

Certain items are non-returnable, including personalized product and perishable goods.